What is included in the annual training packages?+
Staff Certification includes up to 10 staff learners per location, individual learner accounts, knowledge checks, digital certificates, and completion reporting. Staff + Manager Training adds manager-focused modules and practical leadership tools.
How is TSR Complete different from certification alone?+
Certification prepares the people. TSR Complete connects that training to implementation through readiness assessment, compliance and insurance coordination, menu strategy, pilot planning, performance measurement, and rollout support.
Do we need to already be serving THC beverages to use TSR?+
No. TSR can support teams that are exploring the category, preparing for launch, piloting a program, or strengthening an existing THC beverage operation.
Does certification establish legal permission or insurance coverage?+
No. Training and certification do not establish legal permission to serve or guarantee insurance coverage. Requirements vary by jurisdiction and must be confirmed for each operation.
How does TSR help with compliance, licensing, and insurance questions?+
TSR helps operators identify relevant requirements, documentation, operational questions, and next steps, and can coordinate with appropriate specialists where needed. Final legal, regulatory, licensing, and insurance determinations remain with the applicable authorities and providers.