Compliance & licensing
Clarify the local requirements, documentation, and practical pathway relevant to your operation.
THE HOSPITALITY READINESS PLATFORM FOR THC BEVERAGE SERVICE
A new occasion.
Be ready for it.
Responsible-service training and certification, manager preparation, compliance and insurance coordination, and practical tools for launch.
Request a walkthroughBuilding the hospitality standard
for THC beverage service.
A new beverage category brings new decisions to the floor. Teams need a shared approach to dose, onset, guest communication, and responsible service.
THC Service Ready connects that education to manager preparation and the practical work of introducing the category.
01 / THE SERVICE MOMENT
A THC beverage
reaches the table.
The beverage is new.
The questions are practical.
01 / THE GUEST
A clear
understanding.
What am I choosing—and what should I expect?
- Dose & onset
- Pacing
- Cross-consumption
- Clear communication
Supported by TSRCategory & responsible service education
02 / THE SERVER
Confidence
at the table.
Can I guide the guest and serve with clarity?
- Product knowledge
- Guest language
- Order accuracy
- Responsible service
Supported by TSRStaff certification & service references
03 / THE MANAGER
A team ready
to respond.
Are we aligned before service begins?
- Pre-shift readiness & house policy
- Manager escalation
- Incident response & documentation
- Team service standards
Supported by TSRManager training & pre-shift tools
04 / THE OPERATION
A foundation
for the first pour.
What needs to be in place before we launch?
- Compliance & licensing pathways
- Insurance coordination
- SOPs & menu strategy
- Pilot planning & implementation
Supported by TSRTSR Complete & implementation resources
THE PREPARATION BEHIND THE POUR
THC Service Ready™
Readiness before rollout.
From the team to the operation.
02 / INSIDE THC SERVICE READY
Built around
the work of service.
Staff certification is the beginning.
Manager tools and implementation connect it to service.
A glimpse of the program we’ll walk through together.
A common foundation for the team.
Responsible-service education, individual learner accounts, knowledge checks, and digital certificates. Preview the training above.
Preparation that carries into the shift.
Manager training and practical references help leaders reinforce service standards, coach the team, and handle escalation.
A deliberate path into service.
Turn team preparation into a structured pilot, with operating guidance and implementation support. We’ll show how the pieces fit your operation in a walkthrough.
Actual supplied TSR training and resources. Access and implementation support depend on your pathway.
THE TSR LAUNCH HUB
Beyond the course.
Into the operation.
Training access. Manager and service tools.
House policy, product references, and launch resources.
A place to put the program to work.
Launch planningManager + service toolsTraining + support
Supplied TSR walkthrough preview. Example operation, progress figures, and dates are illustrative.
See the Launch Hub in a guided walkthroughTHE WORK AROUND THE TRAINING
“Okay, but how do weactually do this in our market?”
Before a launch, the practical questions need answers.
TSR goes beyond training into manager preparation, operational readiness, and launch support — including help navigating compliance, licensing, insurance, and specialist coordination where needed.
Insurance & risk
Work through coverage questions and insurance coordination as part of preparing the program.
Implementation
Connect SOPs, menu strategy, and manager preparation to controlled pilot planning and rollout.
TSR supports preparation and coordination; it does not issue licenses, provide insurance, or guarantee regulatory approval. Requirements and coverage must be confirmed for your operation.
03 / WHAT READINESS IS FOR
So the moment
belongs to
the guest.
From front-of-house preparation to the guest’s next question.
Clear guest language. Shared service standards.
Preparation that lets the experience feel natural.
EXPERIENCE BEHIND TSR
“He cares deeply about this category and has trained several of our venues, ensuring that our staff felt confident in our ability to responsibly launch THC drinks.”
Peter ShowalterStrategic Partnerships, Live Nation
On working with Rob Shellman, founder of Occasion Collective.
YOUR WAY INTO THC SERVICE READY
Start with your team.
Build from there.
THE COMPANY BEHIND THE PROGRAM
Built for hospitality.
Powered by
Occasion Collective.
Category experience, practical education, and an operator’s perspective—brought together in THC Service Ready.
Our storyYOUR GUIDED WALKTHROUGH
See what’s ready.
Talk about
what’s next.
See the training, Launch Hub, and implementation pathway.
Talk through what your operation needs.